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Products

Frequently Asked Questions

Do you offer free shipping?

Yes, we provide free standard shipping on all orders over $40. For orders under $40, a small shipping fee applies, which will be shown at checkout.

What is your refund policy?

If you're not completely satisfied with your purchase, you can return it within 30 days you receive a full refund. Please ensure the item is unused and in its original packaging.

How can I contact Customer Service?

For the fastest assistance, please email us using the address below. To help our agents help you quickly, please include:

- Your order number

- The product name

- A brief description of your inquiry.

Email: Info@maisonlumea.online

A support ticket will be created, and an assigned agent will provide you with personalized help until your matter is resolved.

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